Our services are by Appointment Only. To request an appointment click here or call us at 480-828-0987.
Our Team of Licensed Professionals are only paid when providing a service and only come to work when appointments are scheduled. It is how we make a living and provide for ourselves and our families. Your appointment is reserving time on our calendar and prevents another client from doing the same. We appreciate your business and thank you for respecting our time.
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment and you will be required to pre-pay for all future appointments. If you have an outstanding gift certificate, pre-paid services, packages or balance in your FSA, it will be redeemed for your missed appointment. This amount must be paid prior to your next scheduled appointment.
24 hour advance notice is required when rescheduling an appointment. This allows the opportunity for someone else to schedule an appointment. If an appointment is rescheduled more than once, you will be charged, as per the statement above, a $50 fee which must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show” and will be charged for their “missed” appointment as per the statement above.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your practitioner will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” appointment. Out of respect and consideration to your practitioner and other customers, please plan accordingly and be on time.
Pre-Paid Services/Packages/FSA Memberships/Gift Certificates*
Treatment packages and all pre-paid services* are non-refundable. Existing funds in a canceled package or received in advance for services will remain available for application to future purchases of services only.
We look forward to serving you!